Trend micro firewall not installing

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Apollo Lake Processors If you are not familiar with what processor you are using,you follow several steps below. Open the System Window 1. Press the "Windows" key, and then type"Computer. Select "This PC" from the Results list, thenright-click on an empty area of the window. Select "Properties" from the menu. Yourcomputer's processor information appears next to "Processor" in theSystem section. With this, you need to run aspecific build of installer that is ready for download and installation fromour Support site.

Click on this link for the whole trouble shooting guide. Installation Incomplete Error code: , ,0x" appears when installing Trend Micro Security Software Take note that this link contains the basic troubleshootingthat you can do if the special build of the Installer file does not work.

Let us know if this helps. Have a wonderful day! Trend Micro Home Users Community. Hello, and thanks for the reply. My processor is not on the list, as I mentioned I tried all the basic troubleshootigs. Also it's worth mentioning that I had Trend Micro running on this machine before, but I had to uninstall it after it stopped working, and now that I'm trying to install it again I get this error. If I had one of those processors, wouldn't I be unable to install Trend Micro the first time?

What else can I try? Hi, ryujinuminokami. Thank you for updating us regarding this case. Can I ask what is the version of operating system that you are using? Is it Windows 7, 8, 8. Open the run window and type in the "MSinfo Please inform us of the type of operating system.

May I also ask if you have noticed on what percentage of the installation did it stop before showing this error code? I would need these information as you have informed that you have already performed the troubleshooting procedures found on the knowledge base article from the post above. Product Support. You see this message on your Trend Micro program: Why did this happen? What should I do next? In the Open field, type supporttool. The Trend Micro Diagnostic Toolkit should open.

Click C Uninstall tab. Click 2. Delete Now. This will delete the broken update file. Click Close. Update the program again. Still having issues?

Keywords: Trend Micro update failed,cannot install update,update is not successful,firewall recovery tool,unable to install the update. Comments 0 Add a comment.

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